See this page

Security deposit: one half of the first months’ rent*
Pet Deposit: one half of the first months’ rent*
Security, or damage, deposits are mandatory, whereas pet deposits may only be applicable if the property allow pets. Be sure to ask what’s expected during the viewing of the property or to the property manager.
(*) as outlined by the Residential Tenancy Act. Security

We prefer tenants to setup a Pre-Authorized Debit (PAD) system for automatic monthly withdrawals from your bank account. However, we also accept post-dated cheques.

Yes, you do.
As part of the tenancy, Macdonald Property Management requires all tenants to have renter’s insurance that includes liability.
Please be aware that the landlord’s property insurance is different from the renter’s insurance. Renter’s insurance covers the tenant’s personal belonging should emergencies, such as flood, fire, or burglary happens.
A copied proof of a current renter’s insurance is expected from the tenant at the start of the tenancy.
The tenant is expected to provide the Property Manager with a copy of the renewed renter’s insurance annually.

In a periodic tenancy (ie. month to month), you are required to provide a minimum of one calendar month’s notice.
A fixed term lease agreement cannot be terminated before the end date of the agreement.

Noticed must be given in writing. Once considered received, the building caretaker or Property Manager will arrange for a move out condition inspection. This inspection is to take place after you have fully vacated the premises and all required cleaning has been completed. At this time, you are required to return all sets of keys provided to you at the beginning of the tenancy.

This varies depending on the needs of each building or single units. Generally, in suite inspections are performed on a quarterly basis.

Pets are only allowed if specified in your tenancy agreement prior to the commencement of your tenancy. If during the tenancy, you wish to get a pet, prior written consent must be provided by the Landlord, and the required Pet Deposit has been paid in full.

All fixed term agreements are legal contracts and cannot be broken without the mutual consent of both parties involved or as outlined in your Tenancy Agreement.

If your situation is an emergency, such as a leak, flood, or no heat/water/electricity, please call our 24 hours emergency help line at 604-736-5611. An attendant will assist you right away.

If there is a fire in your apartment, get out safely, call 911, and inform our office as soon as possible.

If you are locked out of your house, you will be required to call a locksmith and pay all associated costs. You may not change the lock in any way. If a new lock is required, you will need prior written consent from your Landlord and a copy must be provided to your Landlord/Property Manager.

If you are locked out of your condo/apartment outside of business hours, please call your onsite caretaker or 24/7 concierge for access into the building. If someone from our office is required to let you in after business hours, please note that there is a fee for this service, and will be responsible for paying all associated costs with the locksmith to get into your suite.

Please contact your Property Manager with any repairs necessary to your rental unit. As the acting agent on behalf of your Landlord, your Property Manager will require prior written approval from the Landlord before approving any repairs. Contact your Property Manager as soon as possible in order to avoid a long waiting period and any further damage.